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--- ugiftcert:troubleshooting:missing-tables [2012/11/16 20:02]
jamby77 [Solution:]
+++ ugiftcert:troubleshooting:missing-tables [2017/03/08 19:14] (current)
jamby77
@@ Line 1: / Line 1: @@
+==== Problem: ====
+Following installation, we receive an error that ''ugiftcert_history'' or ''ugiftcert_cert'' or ''ugiftcert_pdf'' doesn't exist.
+==== Reason: ====
+These symptoms are most often due to Magento cache being enabled during upload process.
+Unfortunately this results in setup scripts not being run.
+==== Solution: ====
+To fix this setup scripts must be triggered. This can be done only by reinitialising install process with cache DISABLED.
+. Disable any Magento cache.
+. Login to your database;
+. Execute:
+<code mysql>
+    DELETE from `core_resources` WHERE code='ugiftcert_setup';
+</code>
+. Enable cache.
+This operation should result in setup scripts being ran.

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